The Event Pass

An Event Pass upgrades one competition while it runs — bigger limits, the organiser extras that make an event look the part, and a cheaper platform fee — without a monthly subscription.

It comes in two sizes, M and L. They differ in exactly one respect — how big the event itself may get — and are identical in every other way.

Two sizes: M and L

	M — $29	L — $59
Entrants per division	128	Unlimited
Divisions in the competition	Up to 10	Up to 20
AI credits	+25, one-time	+25, one-time
Platform fee on entry fees	5%	5%
Everything else below	Same	Same

Pick the size before you buy: a competition holds exactly one pass, chosen once at checkout, and there is no moving it from M to L (or L to M) afterwards. If you are unsure, the numbers to look at are your biggest division's entry list and how many divisions the event will end up with.

Prices are shown in your billing currency, so the figures above are the US ones; the checkout quotes yours.

What the pass includes

For the competition it covers, and every division inside it — at either size:

• 128 entrants per division on M, or unlimited entrants on L (Community allows 64) — and up to 10 divisions in the competition on M, or up to 20 divisions on L (Community allows 4).
• A 5% platform fee on card entry fees, instead of Community's 8% — on a $2,000 event that's $60 back in your pocket.
• Branded exports — order of play, match sheets, rotas and posters carry your masthead, logo and sponsor line instead of exporting as plain tables.
• Public player cards — entrants get their public profile pages.
• Sponsor tiers and paid packages — Title / Gold / Silver / Partner grouping, per-competition placement, and selling priced sponsorship by card (sponsors).
• The realtime scoreboard and slideshow — live scores turn over on the venue screen and on the competition's public spectator pages, so your audience follows along live, not just your own noticeboard.
• Advanced formats, including double elimination.
• +25 AI credits, once, added to your organisation's wallet when the pass is bought — the same top-up at either size (AI Schedule).

What it doesn't include

Your brand colour on public pages stays a Pro feature — the pass carries your logo (which is free on every plan anyway), not your palette. The pass is also scoped to one competition, so nothing it grants applies to the rest of your org.

Charging entry fees, your org logo and plain PDF/XLSX exports need no pass at all — they're free on Community.

When a pass stops applying

A pass lifts your plan while its competition is running, and stops once that competition is over. Two things end it:

• You mark the competition completed or archived, or
• its end date passed more than 7 days ago — a grace week, so a competition that overruns its planned end still keeps its pass through the finals.

Nothing is deleted, and nothing is taken back. The competition stays fully readable, every entrant, result and document stays where it is, and the purchase stays on your billing page with its invoice. What switches off are the running lifts: the entrant and division headroom drops back to your plan's limits, branded exports go back to plain tables, and the realtime board and sponsor tools stop. It is the same fallback as a downgrade, scoped to that one finished event.

One thing does not switch back: the platform fee. If that competition has already taken a paid card entry, the platform fee stays locked at what the first paid card entry was charged — the same rule that applies when a pass is refunded. A competition with no paid card entry yet follows your plan's rate.

The app says so everywhere it mentions the pass: the Event Pass M active (or L active) marker becomes Event Pass ended, names which of the two reasons above applied, and offers the two things that are actually still available — Create the next edition, and Go Pro if you are running events often enough that the monthly plan fits better. The pass is never offered for sale again on that competition, because it cannot be bought twice.

The same line decides when a pass can be BOUGHT. You can buy a pass while its competition is still running, or during the 7-day grace after its end date; once a competition has passed that line the purchase is refused rather than sold, so you can never pay for a pass that would apply to nothing.

Renaming a competition does not need a new pass — the pass is bound to the competition itself, not its name, so you can rename this year's event freely and its pass rides along. A brand-new competition needs its own pass, even if it has the same name: finishing this year's championship and creating next year's is a new event, so it is a new purchase. Creating a fresh competition never copies last year's pass onto it — starting from scratch is exactly that.

When a competition closes to new passes

That same line decides whether a pass can be bought at all, and it is a property of the competition rather than of anything anyone bought — so it applies just as much to a competition that has never held a pass. A competition is closed to new Event Passes once you mark it completed or archived, or once its end date passed more than 7 days ago — the same grace week.

Past that point the pass is not offered anywhere. It is gone from all four of the places it normally sits — the competition's overview, its settings page, the ⋯ menu on its card in the competition list, and the Event Pass list on your billing page — and its upgrade page says This competition is closed to Event Passes in place of the two sizes and their prices. We withdraw the offer rather than leave a price in front of a checkout that would refuse the sale.

The page also names which of the two applied, because they ask for different things. A competition you finished or archived is over, and the one step it offers is Create the next edition — a new competition, which needs its own pass. It says "edition" rather than "next year": nothing makes a competition annual, and a weekly ladder gets the same link. A competition whose end date passed while it is in fact still being played needs the opposite fix, so that one offers Update the end date and takes you to the competition's settings. Only someone who can edit the competition sees that link; for anyone else the space is simply empty.

Neither reason is stamped on anything. The status and the date are read from the competition every time the question is asked, so correcting either one puts the offer back on the next page load — moving an optimistic date forward on an event that is still being played restores the sale, and restores a pass you already hold along with it.

A pass already bought is a separate question. Closing a competition stops one being sold; it does not undo one that was sold. A competition that holds a pass keeps its Event Pass M active marker, and once that competition is completed or archived the pass stops applying exactly as described above — nothing is deleted, and the purchase and its receipt stay on your billing page either way.

On Pro or Pro Plus you never meet this at all. The one size a paid plan is still shown — L, whose uncapped entrants per division beat the 256 Pro allows — is withdrawn past the line like every other offer, and the upgrade page shows your plan on its own.

When it fits

The annual club championship, a one-off fundraiser, a school sports day: events that deserve the full kit for two weekends a year. If you run events most months, Pro costs less.

When a pass stops applying

A pass lifts the plan while its competition is running. It stops once that competition is over:

• You mark the competition completed or archived, or
• Its end date passed more than 7 days ago (a grace window, so the pass doesn't switch off mid-finals).

When that happens the event stays fully readable — nothing you built is deleted — but the paid-for-running lifts switch off: the entrant and division headroom drops back to your plan's limits, branded exports return to plain tables, and the realtime board and sponsor tools stop. It's the same fallback as a downgrade, scoped to that one finished event.

Your entry-fee rate is the exception. A competition's platform fee is fixed by its first paid card entry: whatever rate that entrant was charged is the rate every later entry in that competition pays, and it does not move when the pass stops applying. So if the first card entry was taken while the pass was live, the pass's cheaper rate rides on to the end. If the competition had already taken a paid card entry before the pass was bought, it stays on the rate it locked in then — buying a pass does not lower an already-locked rate, so buy before you open entries, not after. Only a competition with no paid card entry yet follows your plan's live rate.

Renaming a competition does not create a new pass requirement — the pass is bound to the competition itself, not its name, so you can rename this year's event freely and its pass rides along. But a brand-new competition needs its own pass, even if it has the same name: completing this year's championship and creating next year's is a new event, so it's a new purchase (or the moment Pro starts making sense).

The fine print

• The pass covers that competition only, while it runs.
• It does not carry to next season's edition — a new edition is a new competition, so a new pass (or the moment Pro starts making sense).
• A passed competition doesn't count against your active-competition limit — the pass is self-contained, so a Community org keeps all 10 free slots while its passed event runs.
• Refunding a pass — or losing a chargeback on one — revokes it: the competition drops back to your plan's normal limits and the owner gets an email. Nothing you've built is deleted; the extra divisions, the entrant headroom, branded exports and the sponsor tools simply switch off, exactly like a downgrade. If that competition had already taken a paid card entry, its platform fee stays locked at the rate the first payer was charged — revoking a pass never re-rates entries — and only a competition with no paid card entry yet moves to your plan's rate.
• Buy the same pass twice (a double-tap, or two people checking out at once) and only the first charge sticks — the duplicate is refunded automatically, so a competition is never billed twice.
• A pass produces a proper invoice, named after the competition it covers, alongside any subscription invoices on your billing page — so three passes read as three events, not three identical charges.
• Your passes are listed under Event Pass purchases on the billing page: the competition each one covers, the date, what you paid and a link to the invoice. It's the same charge as the invoice further down the page, not a second one. A pass someone on our team granted you appears there too, with no amount — because nothing was charged.
• Your first purchase of any kind — pass or subscription — fixes your billing currency. Buy a pass in pounds and Pro is quoted in pounds later, not dollars.
• A competition holding a pass can't be deleted — the pass is a live money record, so deleting is blocked to protect it. Archive it instead (nothing is lost), or refund the pass first. See what downgrading freezes.

Common questions

Can I buy a pass on top of Pro? No — and you wouldn't want to. Pro allows 256 entrants per division against an M pass's 128, with no cap on divisions or on how many competitions it covers. So while you're on a paid plan, upgrade prompts inside your competitions don't offer the pass at all — they show your plan's next step on its own — and the purchase itself is blocked with a note.

Do I need a pass to take card entry fees? No — every plan can charge entry fees, Community included. The pass makes them cheaper: 5% instead of 8%. The fee ladder.

I own the pass and I've hit a limit again — will it offer me another one? No. Once a competition holds a pass, every upgrade prompt inside it drops the pass button and shows Pro on its own: either you've used everything the pass includes, or the feature was never on the pass. You can't buy the same competition a second pass — and that includes buying L for a competition that already holds M. If you have outgrown an M pass, Pro is the step, not a second purchase.

Does the pass count toward Pro if I upgrade later? Yes, once — and only for the organisation that runs the upgrade. A pass bought in the last 30 days comes off your first Pro (or Pro Plus) invoice in full, as an account credit, if it's this same organisation's checkout that starts your billing group's subscription — you'll see it applied on the invoice, not as a discount at checkout. It's not a shared pool: a pass held by a different organisation in the group earns nothing, even if that org's is the one you'd expect to count. And once a group's one credit is used, a second pass anywhere in the group, even for a different competition, earns nothing further. Passes we granted you carry no credit, because nothing was charged. More on how billing groups share one credit.

What happens to the passed competition if my Pro subscription lapses? It keeps everything the pass grants — the pass is bought outright for that event and survives a downgrade. Only the rest of your org falls back to Community limits (what downgrading freezes).

Where do I buy one? Wherever the competition is: open it and the Event Pass — from $29 one-time link sits above its name, on the overview and on its settings page. From the competition list, it's in the ⋯ menu on the card. Your billing page lists the same link for each competition you could still pass, under Event Pass below the usage meter. All four go to the same one-page checkout, where you choose M or L before paying. All four also disappear together once that competition is closed to new passes — we stop offering what the checkout would refuse.

Once a competition holds a pass, those links are replaced by an Event Pass M active or Event Pass L active marker, naming the size you bought — there's nothing left to buy for that event. On a paid plan they appear only where a size still raises a limit your plan caps: with Pro that is L, which lifts the 256-entrant ceiling on a division. Where your plan already covers the size, no link appears and the checkout refuses that sale. Once that competition is over the marker becomes Event Pass ended and points you at the next edition instead — see when a pass stops applying.

What does the competition's upgrade page show me? Whatever is true for that competition. Before you buy: both sizes with their prices and their limits, so you can pick one, and a table of what changes — divisions, entrants per division, the platform fee and the organiser extras — read straight from the live plan limits, so the numbers on it are the numbers we actually enforce. If you're not the owner, the same page without a checkout, so you know what to ask for. If the competition is closed to new passes: a short card that says so and names which of the two reasons applied, with the one step that fits it and no prices — never a size you cannot buy. After you buy: the date you bought it and a link to the receipt, plus the Pro step and what a pass credits toward it. Once the competition is over: the same date and receipt — the purchase does not disappear — under an Event Pass ended marker that says which of the two reasons applied, with the next edition offered alongside Pro. If you're on a paid plan it shows your plan against Free, and offers a size only where that size still raises a limit your plan caps — with Pro, L and its uncapped entrants per division. Where your plan covers everything the size adds, it offers no pass at all. If you hold a pass and then subscribe, both apply to that competition and the higher limit wins on each line, so upgrading never takes back what the pass bought.